Coaches · clients

Client area

This guide describes the client area on the site front — a dedicated surface for users with the client role.

Access the client area

Site Login page (default slug connexion)
Client account email + password
Automatic redirect to My client area (accueil-client)

Only client accounts see this area. A coach is redirected to coach home (or admin depending on configuration).

Structure: one page, four tabs (+ Physical in Premium)

With the Premium add-on and physical measurements enabled in Settings, a Physical tab lets the client view and update their measurements (weight, body measurements…). See Settings and options.

My sessions

Upcoming sessions: date, time, title, location, status
Cancel if the window allows (set by the coach, e.g. 48 h before)
Pay if Premium + Stripe and session pending payment
Shared links and PDF documents attached by the coach

Payments

Unpaid sessions with amount
Pay button (Premium + Stripe only)
Total due

History

Past sessions (completed or cancelled)
Payment status
Printable receipt for paid sessions

My profile

Edit first name, last name, email, phone, password
Changes are visible to the coach in the client profile

Statistics

Summary cards (depending on configuration):

Total / completed sessions
Minutes or time spent
Next session
Total spent

Cancel a session

Cancel button on the session card
Available only before the minimum window (Settings → General)
Beyond that: contact the coach

Cancellation may trigger an email to the client (automatic on the plugin side).

Emails received by the client

Depending on coach actions and settings:

Booking confirmation (if the coach notified)
Session update (date, location, link)
New documents
Pre-session reminder (cron)
Cancellation
Payment confirmation (Premium)

The client does not receive an email on every silent coach save.

Common issues

Problem	Lead
No email	Check spam; coach must use Save and notify
No Pay button	Stripe not active (Free or Premium not configured)
Cannot cancel	Cancellation window exceeded

See FAQ and Settings and options.