Terms and Conditions of Sale

These Terms and Conditions of Sale (TCS) apply to any order placed on the website sessionspro-app.com for Sessions Pro offerings (Premium subscription, licence key, plugin download, and related services).

By placing an order, the customer unreservedly accepts these TCS. They take precedence over any other document, unless expressly agreed otherwise in writing.

Publisher: Joolweb EI — Sole proprietorship.

Address: Peyrins, France.

Contact: contact@joolweb.fr.

Registration: 833160278.

Payments and the sale of Sessions Pro offerings are processed by Lemon Squeezy, which acts as the Merchant of Record.

As such, Lemon Squeezy is responsible for invoicing, collecting and remitting taxes (VAT, etc.) and for legal compliance related to the sale, in accordance with its own terms.

Payment, invoicing and right-of-withdrawal conditions are governed by Lemon Squeezy's terms and conditions, accepted at the time of payment.

Sessions Pro offers, in particular:

— the core plugin (free version);

— the Premium offering (subscription): access to the Premium version of the plugin via a licence key, add-on download, updates and support as per the selected plan.

The features and prices in effect are shown on the Pricing page at the time of order.

After payment is validated by Lemon Squeezy, the customer receives an email containing their licence key (where applicable) and installation instructions.

Access is generally provided immediately after payment confirmation.

Withdrawal conditions are those defined by Lemon Squeezy as the Merchant of Record.

The customer accepts that digital content (plugin, licence) may be delivered immediately after purchase and that performance of the service begins upon activation.

Any refund request arising from the legal framework must be submitted in accordance with the procedures set out by Lemon Squeezy.

Independently of legal obligations, Sessions Pro may offer a commercial refund policy (for example, refund within 14 days upon request).

Requests should be sent to support@sessionspro-app.com using the email address associated with the purchase. Each request is reviewed on a case-by-case basis.

The conditions displayed on the website (FAQ, Pricing page) supplement this policy.

The Sessions Pro plugin remains the exclusive property of the publisher.

Purchase grants a non-exclusive licence of use, within the limits of the subscribed offering.

Except where required by law: resale, commercial redistribution and circumvention of licence systems are prohibited.

The Premium subscription is taken out for the selected term (monthly or annual).

Renewal may be automatic in accordance with Lemon Squeezy's terms.

The customer may manage or cancel their subscription via their Lemon Squeezy customer account.

In the event of non-renewal or expiry, Premium features may be suspended; the plugin reverts to free mode according to the limits of that version.

Support is provided according to the subscribed offering (community support for the free version, priority support for Premium where offered).

Response times are indicative. Documentation may be updated at any time.

The publisher cannot be held liable for misuse of the plugin, conflicts with other extensions or themes, or indirect losses (revenue, data, etc.).

The plugin is provided as is, without warranty of fitness for a particular purpose.

Personal data is processed in accordance with the GDPR and the policy described in the legal notice.

Payment data is processed by Lemon Squeezy. Payments from coaches' end clients (Stripe) are handled by Stripe on the coach's website.

These TCS are governed by French law.

In the event of a dispute, an amicable solution will be sought; failing that, the competent courts shall be seized.

Consumers may refer the matter to a consumer mediation service.

If any clause is invalid, the remaining clauses shall remain in effect.

These TCS may be amended at any time; the version published online at the time of order applies.

The French version shall prevail.