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Sessions Pro

Sessions Pro FAQ

Your questions about Sessions Pro

Free vs Premium, client booking, calendar, license… Short answers. Missing something? Drop us a line. support@sessionspro-app.com.

Coach and client in conversation
  • Native integration

    A plugin on your WordPress site — no external SaaS required for core coaching workflows.

  • Free is a real tool

    Unlimited clients, sessions, packages, emails, reminders, and manual payment tracking.

  • Three spaces

    Admin at the desk, coach front on mobile, your clients get their own space.

  • Dedicated support

    Reach us by email; Premium subscribers get priority response times.

Frequently asked questions

Click a question to reveal the answer. For the Free / Premium breakdown, also check the Pricing page. Pricing.

1. Do I have to pay to manage my clients?

No. Free covers clients, sessions, packages, emails, and manual payment tracking. Unlimited clients.

2. What's the difference between the free version and Premium?

Free (the main plugin) is a real CRM: unlimited clients, sessions, packages, admin + mobile + client area, emails (confirmation, reminder, cancellation), automatic reminders, manual payments, printable receipts, and CSV import.

Premium (add-on) adds Stripe (session or remaining bundle balance), booking slots for clients already on file (you approve), sessions in Google Calendar / Apple / Outlook, CSV export, branding (logo, signature, email subjects), and body measurements. It doesn't replace Free.

See details on the Pricing page

3. Does Premium replace the free plugin?

No. It adds on. Without it, you stay on Free. Your data doesn't disappear if the license expires.

4. Can my clients book on their own?

With Premium, clients already on file (package with sessions to schedule) pick a slot. You approve. This is not public booking for anonymous visitors.

5. How do they pay me?

On Free: you collect offline (cash, transfer, cheque) and mark as paid. On Premium: Stripe in their client area — a session or the remaining bundle balance. Manual tracking stays available.

6. Does it work with Google Calendar?

On Premium: your sessions show up in Google Calendar, Apple, or Outlook. Optional: import your busy times so those slots aren't offered. This is not a two-way connected Google account.

7. Is it available in French?

Yes — admin, coach, and client spaces.

8. What about GDPR?

Client data export and erasure are available through WordPress tools. Your data stays on your hosting. You remain responsible for your clients' data.

Client payments go through Stripe; no card data is stored on your site. We don't sell your data.

9. How does the 14-day free trial work?

You can try all Premium features for 14 days. A credit card is required to start the trial; you won't be charged until the 14 days are up (per Lemon Squeezy settings).

You can cancel anytime during the trial to avoid being billed. After 14 days, if you haven't canceled, your subscription starts (monthly or yearly, depending on the plan you chose).

10. Where can I get the free version?

Install the free plugin from WordPress.org: in WordPress, Plugins → Add New, search Joolweb Sessions Pro, then install and activate. The setup wizard opens on activation.

Official listing: wordpress.org/plugins/joolweb-sessions-pro

The Premium add-on (Stripe, client booking, Google Calendar, CSV export, branding, measurements) is purchased separately on this site and installs on top of the free plugin.

11. After buying Premium, how do I activate my license?

You'll get an email with the ZIP and your license key. Install the free plugin first, then the Premium add-on.

In WordPress: Sessions Pro → Premium License → paste the key and activate.

12. What happens if my Premium subscription expires or I cancel?

The plugin reverts to free mode: your clients, sessions, and history stay on your site.

Stripe, client booking, Google Calendar, CSV export, measurements, and branding are unavailable until the license is active again.

You can renew or reactivate your license anytime to get Premium back.

13. Can I use Sessions Pro on multiple sites?

For now, one Premium license = one WordPress site. If you run multiple sites, you need one license per site.

Multi-site plans may be offered later.

14. How do I manage or cancel my subscription?

You can cancel anytime from your Lemon Squeezy customer portal (link in your post-purchase email) or by contacting us.

Your Premium access stays active until the end of the period you've already paid for (current month or year). No further charges after cancellation.

15. How do I contact support?

For technical or sales questions: support@sessionspro-app.com.

You can also use the contact form.

Premium subscribers get priority response times.

16. What's your refund policy?

If you're not satisfied with your Sessions Pro subscription, you can request a refund within 14 days of purchase. Email support@sessionspro-app.com with the address used for the purchase; we review each request.

Discover Sessions Pro

A mini WordPress CRM for coaches: clients, sessions, packages, and payments — on your site. Questions? Get in touch.

support@sessionspro-app.com