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Coaches · clients

Client booking

Premium guide: your existing clients request a slot; you approve. This is not a public appointment plugin (Amelia / Bookly style).

Key point

This is not public appointment booking. Only existing clients with sessions left to schedule see the Book tab.

Requirements

  • Active Premium add-on (valid license)
  • The client has an account and a program with sessions left to schedule
  • An anonymous visitor cannot book

Without sessions left to schedule, the Book tab does not appear.

Client side

  1. Log in to the client area

  2. Open the Book tab

  3. Pick a date and slot (based on your hours)

  4. Send the request

The client receives a request email (depending on settings). The slot becomes pending and is blocked: another client cannot take it at the same time.

Coach side

You see the request:

  • in the WordPress admin (sessions / alerts)
  • on the coach front (mobile)

Actions:

ActionEffect
ApproveThe session is confirmed; confirmation email to the client
RefuseThe slot is freed; refusal email to the client

While the request is pending, the slot is no longer offered.

Emails

Three possible sends (enable in Settings → Emails):

  • Slot request (coach and/or client)
  • Confirmation after approval
  • Refusal

As with the rest of the plugin: emails go out from your WordPress (site SMTP), not from sessionspro-app.com.

See Emails and notifications.

Busy times (iCal)

On Premium, you can import your personal calendar (Google / Apple / Outlook). Slots that are already busy no longer show up for booking.

See iCal calendar.

What this is not

  • No booking by a stranger from a public page
  • No instant confirmation without your approval (you validate)
  • Not a lead-acquisition tool

For day-to-day tracking of sessions already scheduled, use Plan and manage sessions and Client area.

See also

  • Client area
  • Programs and templates
  • Premium and license
  • iCal calendar